★★★★★
Jimmy Hobbs
This is the best jewelry store in Lebanon. I would never consider doing business with anyone else. They have repaired many items for me and do an excellent job. They also provided me with a beautiful ring to give to my fiancé. The people there have always been great to deal with. 5 stars all the way!
Nov 17, 2025
★★★★★
Scott Liles
Came in to have my wife’s ring stretched half a size. Was told it “can’t” be done here, and must be sent out for weeks, cut, have gold added, and cost $100. I’ve worked in jewelry, and in many cases a half-size stretch is a simple, in-house, 5-minute job with the right tools—no upsell required.
Instead of offering a quick, fair fix (or clearly explaining why this ring was an exception), they jumped straight to the slow, expensive option. For a small, straightforward request, a good business would charge a fair price, handle it on the spot, and win a customer for life. This felt more like overselling a simple job than genuine customer service.
I’ll be curious to see their reply. Will they double down and justify the absurd cost, or take my words into consideration? That alone will tell you a lot about how this business operates.
Nov 17, 2025